FAQs

General

Do your artists practice proper sanitation and safety pre-cautions?

In short, YES! Our infection control protocols are our top priority. We always use fresh, clean brushes and disposable materials on each member of the bridal party. We wash our hands regularly, use sanitizer between clients, and keep our metal tools clean with alcohol spray. We never double-dip powder products, and we wipe down all surfaces after each use. Your safety is our main concern, and we have even stricter protocols in place since the outbreak of Covid-19.

How can I leave a review?

Most of our brides find us by reading reviews on on Google, Wedding Wire, TheKnot/Wedding Channel, and Yelp.

Is my deposit refundable?

No, your deposit is non-refundable in the event of a cancellation.

Am I responsible for parking fees?

Yes, due to the amount of equipment our artists must bring our clients are responsible for any parking fees. We will use valet parking when it is available. For Metropolitan neighborhood locations, please have parking permits ready for your artist(s) if they are necessary for your area.

Can I purchase a lipgloss for my wedding day?

Yes! Ask our artist(s) about our lipgloss options when you meet with us for your trial, or send us an email.

How do I prepare for my artists' arrival on my wedding day?

Your hairstylist and makeup artist will arrive fully prepared with everything you could possibly need for your hair and makeup services. The only thing we will need is access to an electrical outlet, a table, and a chair. (Bonus points if the table and chair are near a window, we love natural lighting!) Check out our blog here and feel free to share this with your bride tribe! This includes everything you need to know about how to best prepare for your wedding day hair and makeup services.

Who pays for services?

The person handling the payment for hair and makeup services can vary. It is usually either the bride herself, the mother of the bride, or whoever is hosting the wedding party. Sometimes, the bride may choose to have the bridal party split the costs for their services. It all just depends on what the bride (and her family) decides.

Do I need to come into the studio to sign a contract?

You don't need to come into our studio to sign a contract; we can do everything over the phone, by email, or with a secure, online platform.

Are your artists experienced working with all skin tones and textures?

Yes, our makeup artists are trained to work with all skin tones and textures! All of our makeup artists' kits include a wide variety of foundation shades so they can always find the perfect match for you. Our hairstylists are also trained to work with a variety of hair textures. Rest assured, you and your party will be in the most experienced hands!

Do your artists and stylists have professional training?

Yes, we require our hair and makeup artists to be professionally trained, licensed, and highly experienced. All Updos For I Dos artists have been handpicked and vetted through our rigorous hiring process. Check out our 4.9 star rating with over 850+ reviews on Wedding Wire.

Are discounts available for large parties?

No, we do not offer any discounts.

How do I get a quote for hair & makeup services?

Please check our availability for your wedding date by filling out the form linked here!

How will the Hair & Makeup Schedule work on the day of the wedding?

We typically do not do day of timelines, but rather have a set start time and completion time. This will be determined by the amount of services needed, as well as the photographer's arrival time for "getting ready" pictures and departure time. We ask that all members of your party that are receiving hair and makeup services arrive at the set start time with dry hair and a clean face. We typically do not assign time slots so members of your bridal party are able to handle any last minute tasks for their brides; this also takes the pressure off your bride tribe so they do not feel that they are "running late" for their appointment. Everyone's hair type and desired style is different. Having everyone there at the same time helps services run flawlessly!

How far in advance do I need to book my hair and makeup services?

We typically start seeing dates begin booking 12 to 18 months out. Popular dates can book up many months in advance. We recommend booking your hair and makeup services at least 9 months in advance, especially if you have a specific date or artist in mind. This will give us enough time to discuss your vision and make sure we are available on your chosen date. If you're booking last minute, don't worry - we will always try our best to accommodate your needs!

Do you have a preferred makeup brand?

Our artists use a range of products from different brands, because they believe each company has something unique to offer. They only use highest-quality professional products that they know will perform well and look great on camera. If you have any questions about allergies, please don't hesitate to ask.

How soon do I need to book my wedding makeup and hair?

We will not hold a date without a contract and deposit. The sooner you know your date, the better. We typically start seeing dates begin booking 12 to 18 months out. Popular dates can book up many months in advance.

Services

Can your makeup artists make me look like I'm 21 again?

Wouldn't that be amazing? While we wish our makeup brushes doubled as magic wands, that's unfortunately not the case. We do use products that will leave you and your face feeling fresh, youthful, and the most beautiful you've ever felt.

Can your makeup artists get rid of wrinkles and unwanted blemishes?

While we wish we could wave our magic wands and make wrinkles vanish, unfortunately, we cannot. While we aren't able to completely eliminate wrinkles, we do have some tricks to reduce their appearance.

Why are your prices higher than other bridal hair and makeup companies?

Our team of experienced professionals have over 20 years of wedding experience and have completed over five thousand weddings. We are dedicated to making sure you are happy with our service and will never cancel on you or take your money without delivering the promised service. We also place an emphasis on safety and are licensed in each state our artists operate in. You can read our reviews online and see what other happy brides and their tribes have said about us! 4.9 star rating with over 850+ reviews on Wedding Wire.

Do you provide services for grooms?

Absolutely! Let us know what your honey is in need of and we'll add his services to our day-of schedule.

Can we receive only eye or only skin makeup applications?

While this is not standard, it is possible. However, receiving only half of a makeup application does not change the pricing.

How do I remove individual lashes or lash strips?

When you are ready to remove your false lashes, you simply peel them off. Then use your regular facewash to remove any excess mascara or glue from the lashes.

Do your makeup artists use waterproof mascara?

Yes, of course! We don't want any happy tears leaving streaks down your pretty face.

Will my artist(s) stay until after the ceremony? What if I cry?

Unless requested, your artist(s) will not stay until the end of your ceremony. There is an option to have your artist(s) stay until the end of your ceremony for an additional fee. Rest assured, our professional makeup artists will make sure your makeup lasts all night long. They will prep your skin properly and use long-lasting products that won't budge, even if you cry or sweat.

What if a person I've already paid for backs out of services for my wedding day?

If someone you've already paid for decides they can't make it, we do not refund the money you've already paid for their services. But don't worry! If someone does have to back out, there's usually another friend or family member eager to step in and take their spot. We'll make sure everything works out smoothly for you!

What if I don't love my hair or makeup look?

If you're not happy with your hair or makeup, let us know right away. We want you to love your look on your wedding day, and we won't stop tweaking it until you're over the moon. Open communication is key and we appreciate our brides and their parties being totally transparent with our artists. We want you to love your wedding day glam, not just like it!

Can I book multiple artists for services? (2 or more hairstylists, 2 or more makeup artists.)

Most weddings are facilitated by 1 makeup artist and 1 hairstylist who have been trained and have experience handling large groups. Assistants are not included in our initial service rates and are an additional fee. If you have a tight getting-ready time frame, an early completion time, or more than 10 people, we typically suggest adding an assistant(s) to your contract.

How do I know that my artist(s) will show up for my wedding day?

We take scheduling very seriously. All of our artists constantly check their calendars and emails. They receive your wedding day schedule a week prior to your big day so they are fully prepared. We also always have a manager on-call and require our artists to check-in with said manager, this way, we know everyone is where they need to be!

Can a member of my party use your hair and makeup products if they are not receiving services?

No, only our licensed artists are able to use the products in their kits.

Will I need to touch up my hair and makeup once my artist(s) leave for the day?

In short, no! Once your hair and makeup artist(s) have completed your services, your look will remain the same throughout your wedding day. We do recommend that you bring a lipgloss, lipstick, or even chapstick to apply throughout your wedding day. Kissing, drinking, and eating will most likely shift your lip color after a long day.

Are lashes included in my makeup services?

No, lashes are not included in your makeup services. They can be added to your makeup service prior to your wedding day. If any members of your party would like to add lashes on the day-of, that is also an option and your artist(s) will apply a fee and collect before they complete your group.

How long will each individual hair and makeup service take?

Services for party members typically last about 30-40 minutes. Our artists usually spend about 45 minutes (give or take) with their brides. We also add a 30-minute buffer for contingencies and touch-ups.

Can I book hair and makeup services for my rehearsal dinner?

Yes, our team offers hair and makeup services for rehearsal dinners. We understand that this is a very important event leading up to your big day. Contact us as early as possible to reserve this service, as we may have other weddings on the date of your rehearsal.

Do you offer hair and makeup services for boudoir photos?

Yes, we offer makeup services for boudoir photos. Keep in mind that Saturday appointments are usually not available during peak wedding season due to our on-location wedding services. Let us know if you are interested in learning more and we will do our best to work with your schedule!

Do you offer hair and makeup services for engagement pictures?

Yes, we do! Keep in mind that Saturday appointments are usually not available during our busiest season because we're already booked up with on-location wedding services. Let us know what your schedule looks like and we'll do our best to work with you.

May we use a hair stylist or makeup artist from another service provider for other members of the wedding party?

Our preference is to have both hair and makeup services provided by Updos For I Dos. We want your getting ready experience to be seamless and relaxing. Our artists are accustomed to working together and have an understanding of timing and how the day should flow to keep you on schedule. We also want to make sure that your hair and makeup look flawless and consistent in photos. That being said, we do not require you to book our team for both services. You can book us for just makeup, just hair, or both.

Do you have a minimum number of people required for on-site services?

Yes, we have a minimum number of required services for all on-location services for our high season (March-November). However, we may be able to accommodate a select number of non-minimum weddings during our winter season (December, January, and February).

What if I can't meet the minimum number of people required for on-location services? Do you offer hair and makeup services for brides only?

Yes, we do have a package specifically for brides. Even if you can't find enough people to meet the minimum requirements, we still may be able to accommodate you. In this case, you would just need to pay a slightly higher fee. If you're having trouble finding enough friends or family to fill the spots, try asking a special guest!

Can you handle my hair and makeup if I'm not in the same city as you?

Of course! We work with a lot of clients brides from outside of our service areas. Many brides are traveling home or heading to a destination for their nuptials. Everything can easily be done via email, phone, Zoom, and FaceTime. We do recommend scheduling a trial prior to the wedding day, which would require an in-person trip to the area.

Other than myself (bride), who is able to receive hair and makeup services?

We will provide services for anyone that is interested in receiving hair and makeup services! We typically service bridesmaids, mothers of brides, aunts, grandmothers, mothers of grooms, flower girls, and even guests.

Can you cover up blemishes?

Don't worry, we got you covered! (literally). We will be able to take out the redness and discoloration, but keep in mind that if any blemishes are raised, the texture might still be a little noticeable up close.

What is the difference between Airbrush Makeup and Traditional Makeup?

Airbrush Makeup comes in the form of a very thin, liquid-like foundation. Airbrush foundation is a special foundation that is highly colorized and pigmented and is sprayed directly onto your skin using an airbrush pen and compressor. It is key to hire a professional makeup artist to apply it for you; someone who really knows the product and has had the training that's needed for a perfect application. When done correctly, it looks like a second skin that will last the entirety of your wedding day and night. Check out our blog highlighting the differences between Airbrush Makeup and Traditional Makeup.

Are pre-wedding facials included in my makeup services?

Pre-wedding facials are not included in your wedding day makeup services package. However, we do have several licensed esthetician's on our team and would be more than happy to connect you with them to coordinate pre-wedding skin care.

Do you provide hair and makeup services for special events other than weddings?

Yes, we offer on-site hair and makeup services for any type of special event! We offer services for bridal portraits, engagement sessions, rehearsals dinners, and more.

If I cry will I ruin my makeup?

Absolutely not! Our professional makeup artists will make sure your makeup lasts all night long. They will prep your skin properly and use long-lasting products that won't budge, even if you cry or sweat. So rest assured, you'll look just as gorgeous at the end of the night as you did when you first had your makeup done!

Do you travel to provide your services?

Yes! Our travel fee is based on location and distance.

Do you work with large bridal parties?

We sure do! We love weddings and everything that comes along with them. We have a team of highly trained stylists who are more than capable of handling large wedding parties. We pride ourselves on being able to create unique styles that are tailored to each individual client. So whether you know exactly what you want or have no idea where to start, we've got you covered!

What if I can't meet the minimum? Do you offer just hair and makeup for the bride?

Think outside the box! Do you have a special family member or guest that might love to be included for hair or makeup? Often we have mothers, grandmothers, aunts, or besties from out of town that will join in the fun. They can fill the the "attendant" spots and will love being part of your special day in such a special way.
‍

For select dates, we do offer a bridal package for brides only. However, it still requires a minimum monetary amount for us to travel on-location.

What are the advantages of airbrush over traditional makeup applications?

The application of airbrush makeup is different than traditional make up. It comes in the form a thin, liquid-like foundation that's highly pigmented and sprayed onto your skin using an electric brush pen to give you flawless looking skin without feeling too heavy. You can learn more about the pros and cons of airbrush and traditional makeup by reading our blog post.

‍

Are you able to cover blemishes/ skin issues?

The simple answer is yes. However, blemishes are often raised skin, and raised skin texture can still be noticeable even with coverage. We can take out the redness and discoloration, but we can’t really “flatten” or change the texture of the skin.

Are you able to work with a variety of skin tones?

Absolutely! All of our makeup artists are professionally trained and have a makeup kit that can be used on every skin tone. We got you covered!

How many artists will work my wedding?

As we specialize in weddings, all of our training and education is directed to handling large parties in a shorter amount of time. We typically send out one hairstylist and one makeup artist per wedding. If you would prefer to add an additional artist to provide services on the day of your wedding, this option is available for an additional fee.

Can I work with you from long distance?

Of course! We work with a lot of brides from outside of our service areas. Many brides are traveling home or heading to a destination for their nuptials. Everything can easily be done via email, phone, or Zoom and FaceTime. We do recommend scheduling your trial prior to your wedding day, which would require an in-person trip to the area.

How do I know your artists and stylists are qualified?

All of our artists are professionally trained, licensed, and experienced hairstylist or makeup artists. All Updos For I Dos artists have been handpicked and vetted through our rigorous hiring process. Check out our 4.9 star rating with over 850+ reviews on WeddingWire.

How much do your bridal makeup & hair services cost?

Every bride has different needs. You can see our rates immediately after checking our availability for your date.

Trial

How do I prepare for my trial? Do I need to bring anything with me?

We suggest that you bring photos of your wedding dress, hair and makeup styles that inspire you, and any hair and makeup looks that you don't like. We also recommend bringing your veil and any hair accessories that you have already purchased!

Can my children come to my trial?

While we love kids and have them ourselves, we ask that you do not bring children into our studio for safety reasons. Hot curling irons and cords can become very dangerous tools when children are close by.

Can I bring a friend or family member to my trial?

Yes, we do allow you to bring a "plus-one" to your trial! We also encourage our brides to heavily photograph their hair and makeup looks in different lighting so they are able to share those photos with friends and family that were not able to join you for your trial.

Is a trial required?

No, trials are not required however, we do highly recommend them! A trial is an opportunity for you to meet your selected hair and makeup artist, and to try out different looks to find one that you love for your wedding day. If you're not sure what kind of look you want yet, it's a good time to discuss styles that you like and don't like. This way, your artist can get an idea of your taste and what you might be looking for on your big day.

What is the best time to schedule my wedding hair and makeup trial?

Some brides like to schedule their trial before booking with us so they can get a feel for their artists first. Others book their hair and makeup with us first and then schedule their trial; the choice is yours! We suggest booking your trial as soon as possible.

How many hair and makeup looks can I test out during my trial?

This is totally up to you. For some brides, they know exactly what they are looking for when it comes to their wedding day hair and makeup. For others, they have no idea, (and that is totally okay!) Our thorough consultation is very helpful for our brides that do not know what they are looking for. We typically see brides test out 1-2 slightly different looks. Please note that you are not locked into the hairstyle and makeup look that you receive on your trial day. If you would like to have a second trial with your artist, just let us know.

How long will my makeup trial take?

Makeup trials are typically a 60-minute appointment, give or take. During your appointment, your artist(s) will perform a thorough consultation and talk through your selected inspiration photos. After they have applied your makeup, they will chat with you regarding any possible tweaks or changes to your makeup look and further customize your wedding day glam. We won't stop tweaking your look until you are head over heels in love!

How long will my hair trial take?

Hair trials are typically a 60-minute appointment, give or take. During your appointment, your artist(s) will perform a thorough consultation and talk through your selected inspiration photos. After they have styled your hair, they will chat with you regarding any possible tweaks or changes to your hairstyle and further customize your style. We won't stop tweaking your look until you are over the moon!

Are trials included in the hair and makeup pricing or is this an additional cost?

No, trials are not included and are an additional cost.

Is there a fee if I have to reschedule my trial?

If you need to cancel or reschedule your trial appointment, we request that you give us 24 hours' notice. If you have to cancel more than twice, we will ask for a deposit to secure your services. This deposit can be applied towards the cost of your service after it is completed.

Where do I go for my trial? When are trials available?

This answer varies based on location, but the short answer is that trials take place in our studios. Trials are available year-round and typically take place on Wednesdays starting at 5 PM and select Sundays. We are closed on Mondays and focused on weddings Fridays and Saturdays. Let us know what your schedule is like and we will get your trial scheduled.

What is your cancellation policy for trials?

For on-location appointments, we ask that you give 48-hour advance cancellation notice via email or phone. Please note that all deposits and retainers for on-location contracts are non-refundable despite any cancellations.

For in-studio appointments, we require a 24-hour notice. If notice is less than 24 hours, we will not refund any pre-paid trial fees.

Will the artist(s) I meet with for my trial be the same artist(s) providing services for my wedding day?

Yes! The artist(s) you meet with for your trial will be the artists servicing your bridal party for your wedding day. In the case of an emergency where your selected artist(s) are not able to attend your wedding day, our on-call artist(s) will take their place. We fully document each experience with our brides so if we do need to replace your original artist(s), your replacement artist(s) will be fully informed and ready to rock your wedding day glam.

Can I book my trial and pay the deposit at a later date?

Yes, you are not required to submit your deposit before meeting with our artists for your trial. You can book your trial and pay the deposit after you've fallen in love with your artists, but please keep in mind your wedding date is not reserved until your deposit is paid and your contract is signed.

How Long Do Makeup Trials Take?

Hair and makeup trial previews are typically 60 minutes long, per service, and include a personalized consultation with your makeup artist or hairstylist. We work to customize your entire look to you.

What days can I schedule a makeup trial/preveiw?

Trials are typically available on Wednesdays starting at 5 PM and on select Sunday afternoons. We are closed on Mondays and focused on weddings Friday and Saturday.

Frequently Asked Questions

The answers you need to plan your flawless wedding day look.

General

Services

Trial

Get Inspired

Locations

Company

Join Our Team